Refund policy

If you would like to return any unwanted items, you can return goods purchased through our website as long as they have not been opened or tampered with within 28 working days of delivery. Please ensure that the returned parcel is properly sealed and you retain the return tracking link. Once your parcel is with the courier please let customer service know.

For UK orders only - Please follow this link to arrange your free return: www.evri.com/return-a-parcel

For International orders – We do not offer free returns and are at your own cost. Goods must be returned to us at our distribution centre at the below address:

Revolution c/o DHL

DHL Skelmersdale

Statham Road

Skelmersdale

WN8 8DY

United Kingdom

However you choose to return your parcel, please retain proof of postage in the unlikely event that we do not receive the returned parcel we may need this. We cannot accept liability for returned goods lost in transit. Customers wishing to return fragrance items must follow any labelling and packaging guidelines produced by the courier that is used.

We're sorry to hear your beauty buys didn't arrive in perfect condition! Please take photos of your items and packaging (don't throw them out yet!) and get in touch with our Customer Services team here.

We're sorry to hear your beauty buys didn't arrive correctly! Please take photos of the items you received and all packaging (don't throw it out yet!) and get in touch with our Customer Services team here.

We're sorry to hear your beauty buys didn't all arrive! Please take photos of the items you received and all packaging (don't throw it out yet!) and get in touch with our Customer Services team here.

If you have chosen a refund for your returned product, we will process the calculated refund within 14 days of receiving your returned goods. Provided that you have returned the goods to us in their original condition at our distribution centre within 28 working days from delivery to you or you notifying us of cancellation. You will receive email notification of your refund from our Customer Service Team.

If you have requested an exchange or replacement on your Returns note, this will be processed within approx. 7 working days of receiving your returned goods and will be delivered via standard delivery.

If you have purchased a foundation or concealer on RevolutionBeauty.com and it is not a good match to your skin when it arrives, please Contact Us to be advised by our customer service team.

We will help you find your perfect match of foundation or concealer and send you a new one free of charge (1 per customer).

Please note, we reserve the right to alter or withdraw this guarantee.