1. WHO WE ARE AND HOW TO CONTACT US
1.1 We are Revolution Beauty Limited trading as “Revolution Beauty”. For privacy queries, you can contact us at Help@revolutionbeauty.com. Other contact details are on our website.
2. THE PURPOSE OF THE POLICY
2.1 This policy tells you what to expect when we collect your personal information via our website or social media (together referred to below as “our service”).
2.2 Generally, the policy covers only the information provided to us. If you give personal information to other people, such as payment providers or other websites, please check their privacy policies.
3. CHANGE OF PURPOSE
3.1 Yes. Please check whenever you visit our website. We will assume you agree to the new version of the policy if you use the site after its effective date.
4. INFORMATION WE MAY COLLECT FROM YOU
4.1 Information which you upload to our service or otherwise give us such as
your name and contact details;
other information provided when you register with us;
details about your transactions on our service;
information included in your reviews or which your otherwise provide for display on our service;
contact or other information which you give or allow us to use for newsletters or other marketing; and
your communications with us.
4.2 Limited billing information sent to us by our payment provider for verification purposes e.g., your name, email address and billing / delivery addresses.
4.3 Information collected via our website or social media sites, potentially including your publicly-posted images relating to our products as well as your name and contact details, order information and automated information such as IP address and geo-location – to enable us to use it for social media and other marketing.
4.5 Automated information such as the internet protocol (IP) address used to connect your device to the internet, connection information such as browser type and version, information about your device including device-type and device identifier, operating system and platform, mobile network data, a unique reference number linked to the data you enter on our system, login details, the site from which you arrived at our service, details of your activity with date / time stamps including pages you visited and your searches / transactions.
5. WHY WE COLLECT YOUR INFORMATION
5.1 Because it’s necessary to perform our contract with you and/or to take steps at your request to enter into such a contract, e.g., send service messages, process payments and fulfil orders. This applies typically to initial enquiries, contact and transaction details.
5.2 Because it’s in our “legitimate interests”, e.g., to manage and improve our service including tracking usage patterns and preventing or detecting fraud or abuse. This applies typically to automated usage data and may also include reviews and similar information which you provide for public display on our service.
5.3 Because you’ve agreed. This applies to contact or other information which you give or allow us to use for newsletters or other marketing. You can withdraw permission at any time as explained on our service or by emailing us at the above email address.
6. DETAILS ABOUT COOKIES
Note that there are various places where you can go to opt out of many companies’ advertising cookies in one go including some or all of the above:
7. DURATION OF THE INFORMATION STORED
7.1 We will generally keep your information for up to six years after your order - for tax reasons and/or to help deal with any disputes. If you open an account but do not make an order, we will keep your information for up to two years. These timeframes may vary if we are legally required to keep information for a particular period. If you consent to us using your personal information for marketing, we will keep your contact details which we use for marketing until you tell us to stop sending you marketing messages. Reviews will remain on our site until you ask us to archive or delete them by email to Help@revolutionbeauty.com.
8. SHARING YOUR INFORMATION
8.1 To other people who supply us with a service, e.g. couriers (to enable the delivery of goods), e-commerce platform providers, website hosts, content delivery networks and businesses which help us send communications or monitor our website.
8.2 To other users of our service, if you include personal information in a review, post, comment or other public action on our service.
8.3 To credit reference agencies, regulators and the police and other law enforcement authorities to help deal with fraud and abuse and/or comply with legal requirements.
8.4 To insurers and professional advisers in connection with our insurance cover or to deal with legal claims.
8.5 To potential buyers so far as reasonably necessary, in the case of an actual or proposed (including negotiations for a) sale or merger or business combination involving all or the relevant part of our business.
9. HOW WE PROCESS PAYMENT DETAILS
9.1 These go direct to our payment partners. We do not receive such information except as stated above. To ensure your details are not being used without consent, our payment partners may send your personal information to relevant third parties including credit reference and fraud prevention agencies, who may keep a record of that information.
10.1 In order to be able to offer you Klarna's payment options, we will pass to Klarna some of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you.
11. INFORMATION STORED WITHIN EUROPE
11.1 Your personal information which we collect is stored within the EU and is not transferred to any third countries except for the following.
11.2 Your personal information may be transferred to the US by the following companies certified under the EU-US Privacy Shield Framework, which provides certain safeguards for your personal information: Google (analytics/advertising). Facebook (analytics/advertising).
12. YOUR RIGHTS
12.1 If the legal requirements are met: To ask us for access to your personal information, to rectify it if there are mistakes, to delete or restrict or object to its use in certain circumstances or to “data portability” or to withdraw any consent you’ve given (e.g. marketing).
12.2 If you have a complaint about how we are dealing with your personal information, please contact us via the email address above. If you are not happy with our response or think we are not handling your personal information in accordance with the law, you can complain to the Information Commissioner’s Office (ICO).
12.3 For more information about your rights, visit the ICO’s website: www.ico.org.uk.
Version [Revolution Beauty 1.3]